Every business needs logistics to fulfill their client’s and customers’ requirements. This could be logistics in relation to transport of raw materials, transport of finished goods, or handling individual shipments to customers and clients for retail purposes – whatever the cause may be, having a logistics provider or a shipping solution that a business can rely on is of paramount importance.
In this regard, choosing a shipping solution provider that provides fast, swift, and error-free deliveries without delays and defects can be challenging in today’s world where shipping and logistics have become an intensely competitive sphere.
eCommerce shipping solutions are one of the biggest markets in the world currently with many different players that offer logistics and shipping to small, medium, and large businesses in the retail or distribution segment. Each kind of player brings in their unique touch to offer a seamless delivery experience to the customer through their innovative technologies.
What is eCommerce Shipping?
Every individual has ordered something off the internet at some point in their life. When a person orders something on the internet, there is a chain of events that follows. The order is received by the online business and is sent to the warehouse where the item gets picked.
The item is then packed and a request is raised with the shipping partner for transport to the customer. The item tracking sheet and invoice is raised and handed over to the logistics partner either from the warehouse or the retail unit from which the item is being sent.
The shipping partner is a business that offers a wide variety of service that includes picking up an item from the business, packing and forwarding it to a logistics handler, shipping via air, road, or rail transport, and receiving the item at the destination location, handing over to a delivery executive and finally delivering the item to the customer.
All the while, the process is being monitored by the shipping partner, and all details of the item from start to end are shared as a tracking link to the customer and in the form of reports for all the items that are shipped every single day from the business to customers to the eCommerce vendor/business.
This is the primary responsibility of the eCommerce shipping provider – to collate the means of shipping and delivery of items to respective clients and to ensure a seamless delivery experience while making sure there is transparency, accuracy, reliability, safety, and timeliness of the handover.
eCommerce shipping fulfillment is done either by the business’s logistics wing with 3rd party logistics and shipping companies or can be done by a Complete eCommerce Shipping Solutions provider.
Benefits of a Complete Shipping Solutions Provider
There are many benefits of choosing a shipping solutions provider over-relying on a 3rd party logistics handler such as:
- Faster Shipping by the provider
- A range of transport solutions at the disposal of the business
- Seamless delivery experience for the customer
- Transparent tracking and shipping for the client and customer
- Collated reporting for all shipping done for the business
- Suitable for all sizes of businesses with or without their own website
- Easy integration of all channels through eCommerce is done
- Auto Reattempt helps in reducing delivery failures
- AI-based choosing of fastest and cheapest channel for logistics of items
- Streamlining of multiple shipping channels through multiple websites globally
